Reach out to us!

There are multiple ways you can reach the cabin crew of the Matrix server instance.

Status Information

We post status updates, like maintenance:

Via Matrix (with recommended End-to-End-Encryption)

We encourage you to enable End-To-End-Encryption for all chats!

Here's how:

  1. In Matrix find the section “Direct Chats” in the left sidebar
  2. Click the + button to start chat
  3. In the username field enter at least one of our Matrix IDs listed below
  4. Click the Go button to create the new chat
  5. In the newly created chat go to ⚙️ Settings at the top
  6. Continue to Security & Privacy
  7. Flip the switch that says “Encrypted” to ON.
  8. Now you can send encrypted messages to us as indicated in the input field

Via Email (insecure only)

Best regard,
the Cabin Crew