Reach out to us!

There are multiple ways you can reach the cabin crew of the Matrix server instance.

Status and Announcements

We post status updates, like maintenance windows:

Via Matrix

Direct chats are automatically end-to-end-encrypted by default.

Community Support

For general questions and discussion about please join our community channel!

How to poke the admins:

You are welcome to directly poke the admins of this instance.

  • In your Matrix client, like Element, find the section “People” in the room list on the left side.

  • Click the + button to start chat

  • In the username field enter at least one of our Matrix IDs listed below

  • Click the Go button to create the new chat

  • Now you can send encrypted messages to us as indicated in the input field

  • You can start typing right away

Via Email (insecure only)

Best regard,
the Cabin Crew